Return Policy
We’re bummed if you’re not 100% satisfied with the items you received, and we have made the returns so easy for you!
Items shipped from http://www.roxenda.com/ can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
( The order shipment date and order notification are provided to you by email)
How can we ship the defective item to Roxenda for return?
|
Return Conditions
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
Refunds
Refunds will be processed within 7 business days after we receive your returned package.